The lack of structure, purpose, and facilitation are the root problem behind Zoom fatigue. The fact that the meetings are online is not the problem. Video conferencing made matters worse, but meetings weren’t great to begin with. The good news is that fixing these meetings isn’t difficult once we understand…

“Experience is simply the name we give our mistakes” — Oscar Wilde As a young leader I fell victim to a common trap of management — expecting staff to operate how I would operate. I’m embarrassed to say I expected my staff to make choices and decisions that I would…

Hiring your first IT person is a daunting task. There’s nobody in your company that knows what a good IT person looks like, how to vet candidates, or even what to put on the job posting. As someone who has been that first IT person at a company and grown…

You’ve worked hard, long nights, schmoozing with the boss, taking on extra assignments, studying at night for that course or exam, all in an effort to get that big shiny promotion. Now that you’ve been promoted, you’ve got it made, right? Time to pop the champagne and reap what you’ve…

We’ve all been there. Typing up a document in Microsoft Word, everything is going great, you go to the toolbar to make a change, and the damn button isn’t there. It used to be there. Where’d it go? It was that damn update. Stupid Microsoft, moving that button. …

Let’s talk about burnout. Why? Because most people approach the thought of burnout by associating it to weakness. A failure to rise to the occasion. Succumbing to hardship and not overcoming new challenges. This is especially true for me. …

The traditional insurance model has had a pretty good run. It has been slowly evolving over the past few hundred years to include new coverages, multiple distribution channels (broker, agent, online), and create more complex actuarial models. …